Nine Six One ( are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions (“Terms”).

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services.

In these Terms, references to “you”, “User” shall mean the end user accessing the Website, its contents and using the Services offered through the Website, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” Nine Six One, DeliveryBags(Pro) and its affiliates.

Our Contact details:
Nine Six One (
4, route de Lyon, 69530 Brignais, France
Phone: +33 (0)4 69 66 58 13
Fax: +33 (0)4 69 66 58 13
Email: [email protected]
VAT Registration Number: FR 89 813886900

Making a Purchase
‘The Company’ refers to Nine Six One (, 4, route de Lyon, 69530 Brignais, France.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

When selecting goods you should ensure that any products you select are suitable for your requirements, help and advice on product selection can be obtained during our standard office hours on+33 (0)4 69 66 58 13. The company does not accept responsibility for decisions made for online purchases.

Prices quoted are not inclusive of VAT, which would be charged at the current rate in force on the date of sale.

Listed prices indicated are subject to change without prior notice, written quotations given are valid for a period of 30 days from date of quote, unless otherwise indicated. The company reserves the right to amend quoted prices before an order is placed if our supplier (s) notify a cost change.

We accept Visa, Mastercard, Maestro, Solo, Delta and American Express. Your card will be debited at the time of order where goods are in stock either at our warehouse or nominated supplier, where goods are not in stock or delivery cannot be made within the normal time period quoted by each item we will contact you before processing with any order.
You may send your credit or debit card information via phone, or over the Internet.

We are also happy to accept payment by cheque (France only) or BACS, please make any cheques payable to ‘Nine Six One’, and send to Nine Six One, 4 route de Lyon, 69530 Brignais, France.
Please note that when using these methods of payment an additional period of up to 10 working days may be required for payment clearing.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Quotations, price lists and other material published by the Company do not constitute offers.

The Company has made every effort to ensure that the information contained within this website and other literature issued by us, including technical data, descriptions, and illustrations are correct; however they do not constitute a sale by description.
The Company reserves the right to supply goods that have been modified by design, specification or finish without notice.
Please contact us for further advice should you require additional help.

The construction validity and performance of any contract between Nine Six One and the buyer shall be in accordance with French Law.

Shipping And Handling

Each product on the website provides an estimated normal delivery period, this is based on the product being in stock at the time of order and excludes any factors affecting the supply chain outside of our control. Where delivery will be longer than the estimated period shown on the website we will advise prior to processing the order. Where a product is not in stock either with ourselves or our supplier we will advise before proceeding with any transaction.

Please note that all deliveries are kerbside only and require a signature, and that unpacking, positioning or installation is not included unless specifically stated or arranged. It is assumed that assistance is available for all deliveries should it be required, where assistance is not available this may be classed as a refused delivery.

The Company reserves the right to impose a handling charge where deliveries are refused as a consequence of no assistance or authorized person to sign for any goods.

If Goods are accepted from a carrier without prior checking, or signed for ‘unexamined’, no claim whatsoever can be accepted by the Company. It is the responsibility of the buyer or their agent(s) to inspect the goods immediately, sign the delivery note accordingly and where applicable inform the Company immediately of any alleged damage or shortages. The Company has no liability for any damage caused during off-loading.

No claim for damage in transit or shortage in delivery will be considered unless immediate notice is given verbally and in writing both to the carrier and to the Company within three days of receipt of the goods, followed by a more detailed claim within ten days of receipt of the goods. No goods returned to the company or will be accepted without prior written authorization. A breach of these conditions shall debar the buyer from making a claim.

Delivery Schedule
Orders are processed during our standard office hours of Monday to Thursday 9am to 5pm and Friday 9am to 4.30pm, most deliveries are made direct from suppliers within the period stated under each product, where this is not possible either due to the item being unavailable or delivery scheduling we will advise you before confirming purchase. The times shown for deliveries are estimates only.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the France 20% VAT is added, orders for the Republic of Ireland where goods are being delivered direct, VAT will be charged at the standard UK rate of 20% with the exception of goods purchased by those presenting a Republic of Ireland VAT number in which case the goods are zero rated.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +33 (0)4 69 66 58 13 or fax us on +33 (0)4 69 66 58 13 or write to us at Nine Six One (, 4 route de Lyon, 75009 Brignais, France

Privacy Policy
Nine Six One do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the ‘Remember Me’ Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy
Statutory law provides that if you are a consumer you may in most circumstances cancel a contract formed between us within 14 working days of receiving the Products relating to such contract. Goods must be unused, as new and in their original packaging with all instruction manuals included. In such circumstances we will give you a full refund. You are a consumer if you are buying something for purposes outside of your business.

In order to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) you must inform us in writing. Following such a cancellation you shall be responsible for returning the Products to us and for the costs involved with such return. In relation to such Products you are obliged to take reasonable care of them.

If your order involves any services or involves any bespoke work or selection, your right to cancel shall be terminated as soon as works in relation to such service or bespoke work or selection commences.

If you are not a consumer any order accepted by us cannot be cancelled by you without our written consent. We reserve the right to hold the customer liable to pay up to 50% of the quoted cost and any transportation charges, to cover administrative and other costs. to indemnify as for any loss whatsoever (including loss of profit) arising from the cancellation. Non-stock Products ordered on your behalf cannot be returned unless the manufacturer agrees to accept them.

If you are a consumer purchasing products for domestic use please contact us on +33 (0)4 69 66 58 13 where we will be happy to help you with your purchase.

Remittance Terms
The Company’s standard terms for the sale of catering equipment and any directly associated works are strictly payment with receipt of order. Payment terms and conditions for other works and projects undertaken by the Company may vary and will be clearly stated in an accompanying letter issued on a specific basis. Where a variation to the standard terms has been agreed any account outstanding beyond agreed payment dates will be subject to a surcharge of 20.00€ to cover costs incurred. Such accounts will also be subject to any other costs incurred in obtaining settlement. A credit charge of 15% per annum will be made on all invoices not paid by the due date. The Company reserves the right to vary the rate of interest charges.

Title of the good passes to the buyer when payment has been received by the Company.

Upon delivery of the goods to the buyer or its agent(s) all risk in the goods passes to the buyer. Where applicable until full payment has been made, The buyer holds the goods in trust for The Company and is responsible for keeping the goods separate from any other assets and in a state of good repair. All goods remain the property of the Company until invoices are paid in full. The customer shall remain a bailee only until full payment is made

Where applicable no retentions will be applicable without the prior and express agreement of Nine Six One (